logo

FAQ

  • Nutrioo offer label scanning for users and product comparison. With nutrioo you pay one-time fees, you will NOT pay commission or transaction fee. Users get redirected to buy from your e-commerce directly.

  • We are available for UAE for now, but the app can be downloaded all over the world and users can rate and review any product.

  • You can set up your account with AED dirhams for now.

  • Why transport your goods with drivers who are unidentified and unreliable? The product can be delivered to the customer using your own delivery as a supplier.

  • There are no transaction fees on the orders. The only transaction fee is the one from the online credit card payments.

  • Yes, you can upgrade or downgrade your plan whenever you want. Price changes will be reflected after the end of the current subscription period.

  • Yes, it's possible to cancel your contract at any time, providing a 15-day notice through email.

  • We will never charge commission on orders. We charge a monthly or annual flat fee, depending on the plan you choose. Full transparency, no hidden fees.

  • They can be monthly, 3 months, 6 months and yearly.  depending on the subscription plan you choose. When the period ends, the contract gets renewed automatically, unless you request suspension 15 days before.

  • Follow the steps below to use the nutrioo label scanner app.

    1. Open the nutrioo app.

    2. Click on the camera icon. Make sure to allow nutrioo access to your camera in your phone settings.

    3. Take a photo of any supplement label

    4. The app will show your supplement scanned as a top result and promotes similar product from second top

    5. Review the information to ensure the data matches

    6. From there, you can view ratings and reviews from our community, specification, and product characteristics and many other info.

    7. If the product is not available the application will suggest you add the product to our library, click on the ➕ and add the product with a small description and rating, take a photo of the product and click submit.

    8.The admin will receive a notification and we curate the product information.

  • No! There is no point-of-sale POS on nutrioo platform for now, but once you click on the BUY NOW button the application will redirect you to the original merchant/vendor website where you can buy your product. If there is no vendor in the UAE for this product you will be redirected to the product manufacturer

     

     

  • You should be 18 and above to use supplements and to sign in on our application.

  • Inappropriate content

    nutrioo has zero tolerance for hate speech, abusive or obscene language, harassment, personal threats, content that is pornographic, or is otherwise inappropriate as determined by Nutrioo at our sole discretion.

    Promotional content

    nutrioo users are restricted from adding and posting commercial content. Commercial content includes content in which you commercialize, monetize, sell, promote, and advertise a product, business, or service.

    Spam

    nutrioo users are restricted from posting spam content. Spam content includes any high volume of irrelevant, duplicative, or similar posts and comments sent from a single account.

    Privacy

    nutrioo users are restricted from publicizing other user's private information. Do not post close-up photos or videos of other users or use their full name without their permission.

    Conflicts of interest

    All contributions should be unbiased and objective. Nutrioo encourages all users to rate and review wines on Nutrioo objectively. Nutrioo reserves the right to remove content deemed to be biased.

    Intellectual property

    Please use your own photos and words when writing reviews and posts.

    Disclaimer

    Information displayed referred to products are added by the retailer or the manufactory and do not represent the views of The nutrioo Group.

  • nutrioo’s quick compare mode, allows you to compare the ratings and the price  of 2 supplements at once,

    Not only that you can as well compare the specifications, nutritional facts, reviews, rating...

    All what you need to do is to click on compare button and search for the other product that you want to compare with the product you scanned/searched.

  • We’ve outlined some of the most common fillers and excipients used in supplements below. This is not a complete list, so if you run across an ingredient, you are unfamiliar with on a supplement label, you may want to do your research before purchasing that supplement.

     

    Cellulose

    Cellulose is a popular binding and coating agent. It is a naturally occurring organic compound found in the cell walls of plants. This makes it a popular choice for vegetarian and vegan supplement manufacturers that want to avoid using animal-sourced ingredients. Cellulose is also a popular bulking agent, because it takes up a lot of space without adding any additional calories. Humans lack the enzymes necessary to absorb cellulose, so it is not absorbed by the body and is considered a type of dietary fiber. It is considered safe for human consumption.

     

    Gelatin

    Gelatin is another popular capsule coating and binding agent. It is derived from animal sources, usually pigs and cows, so vegetarians and vegans will want to avoid any supplements containing it. If you don’t have these restrictions, gelatin is considered safe for humans, though consuming high levels of it may cause gastrointestinal distress. If you get a lot of gelatin in your regular diet, you may want to think twice before purchasing a supplement made with gelatin.

    Like what you're reading so far? Like us on Facebook for more wellness blogs, product giveaways, and a digestive health community of people just like you!

     

    Stearic Acid

    Stearic acid is a naturally occurring fatty acid found in meats, eggs, butter and even chocolate. It’s a popular supplement ingredient because of its lubricating qualities, which help supplements readily flow through the manufacturing process without clumping or sticking to machinery.

    Because it is a saturated fat and because of its close relationship to magnesium stearate (see below), stearic acid is often given a bad rap, but it likely isn’t something to worry about if you come across it in your supplement. It generally makes up 1 to 2 percent of most supplements, and you’re probably consuming it in much larger quantities through your regular diet.

     

    Magnesium Stearate

    Magnesium stearate is another popular flow enhancer and binder, made by combining magnesium with stearic acid. It is arguably the most controversial of all the excipients listed here, and that’s thanks to one 1990 rat study. The study was actually looking at stearic acid and claimed that it suppressed T cells in rats, a central part of the immune system.1 This reputation was also passed on to magnesium stearate, but subsequent research has indicated that humans may not experience this same effect. The jury is still out on this one, so if this concerns you, you may want to avoid supplements that contain magnesium stearate.

     

    Silicon Dioxide

    Silicon dioxide’s ability to absorb moisture makes it a popular anti-caking agent and flow enhancer. It’s naturally found in sand, which may not sound like something you want to put into your body, but there’s no evidence to suggest that it reacts or interferes with anything inside your body.

     

    Carrageenan

    Carrageenan is derived from red seaweed and is used as a vegan thickening agent. That all sounds great, but some studies have suggested that it can cause severe gastrointestinal distress and inflammation, so it’s best avoid it if you can.

     

    Potassium Sorbate

    Potassium sorbate is a natural salt that’s often used in supplements to help preserve them and extend their shelf life. Some people do not like potassium sorbate because it is often manufactured synthetically, but the Food & Drug Administration (FDA) considers it safe to eat. However, some people have a sensitivity or allergy to potassium sorbate which causes nausea and indigestion

     

    Titanium Dioxide

    Titanium dioxide is a popular whitening agent used to improve the look of supplements. It carries no other benefit, and it is considered possibly carcinogenic by the European Chemicals Agency and the Canadian Centre for Occupational Health and Safety. It’s best to avoid supplements that contain this if possible.

     

    Artificial Colors and Flavors

    These ingredients are included to enhance the look and taste of supplements. The FDA considers them safe, but many independent organizations are less certain. There is some speculation that these ingredients may be harmful to the body, so it’s best to avoid them whenever possible.

     

    The Bottom Line

    Not all fillers and excipients are harmful, but you don’t necessarily need them either. Before purchasing a supplement, look closely at its Supplement Facts, particularly the “Other Ingredients” section, and go with one that only uses proven-safe ingredients.

    ⚠⚠⚠ If any of the above is listed in any product the application will display Yes in the section of fillers and excipients 

     

  • Fillers and excipients fall into several categories. Many may fit into more than one category. The most common types are:

    Binding agents: These are used to hold tablets and capsules together, so they don’t crumble apart.

    Fillers: These add bulk to supplements, so that your capsules don’t appear to be only half full.

    Flow enhancers and lubricants: These help to prevent supplement ingredients from clumping together and sticking during the manufacturing process. This often helps to lower the cost of supplements significantly.

    Coatings and glazes: These also help to hold supplements together and make them easier to swallow.

    Preservatives: These help to extend the shelf life of supplements.

    Colors: These improve the appearance of the supplements.

    Flavors and sweeteners: Most common in chewable and liquid supplements, these improve the taste of the product.

  • Our program allows users to check whether a product contains excipients and fillers. The more fillers excipients you have in your supplement the less effective could be the supplement. 

    We categorize the rating as follows.

     

    No - the product does not include any of the usual fillers or excipients.

    Low - There may be up to 3 fillers and excipients in total in the product.

    High - More than 3 fillers and excipients in total are present in the product.

     

    Reminder : The most typical excipients and fillers are used in supplements and nutritious food products.

     

    Cellulose. A common binding and coating agent is cellulose.

    Gelatin. Another well-liked coating and binding ingredient for capsules is gelatin.

    Acid stearic.

    Stearate of magnesium.

    Silicic acid.

    Carrageenan.

    Aluminum Oxide.

    Artificial flavorings and colorings.

  • When product is made without the use of haram, or impermissible, ingredients according to Islamic dietary guidelines. That means abstaining from the use of alcohol and pork or from things which contain the by-products of those.

  • Any pill that is in size length between  1cm and above it is considered big size pill 💊💊💊

    Any pill that is in size length between >0.5  and 1 cm it is considered medium size pill 💊💊

    Any pill that is in size length <0.5cm it is considered small size pill. 💊

  • You can cash out your Nutrioo Rewards Credit when you have at least 100 points, which is equal to 100 AED of Available Rewards. The request can take up to 14 business days to process. Any Available Rewards balances below 100 AED are rolled over to the next month, subject to the Terms of Use Agreement. If you cash out your Nutrioo Rewards Credits, you are responsible for paying any applicable beneficiary fees as we will send you a bank transfer.

    There is a 35-day pending period before the Rewards Credits you earn from referral purchases and writing reviews will become available for use. This time period is necessary to address canceled orders, cashback issues, returned products, or other related issues.

    Nutrioo uses Bank transfer to pay out all cash-out requests, which will take up to 14 business days to be fully processed. The time period is necessary to address any issues, run internal checks, and transfer funds to the beneficiary.